Frequently Asked Questions
Yes, virtually all freight carried within the UK is moved under the terms and conditions of ‘The Road Haulage Association Conditions of Carriage’. This is a standard form of conditions which set out, in formal terms, the haulage contract including insurance liability. Remember; regardless of how much your freight is worth, the maximum level of standard cover is £1.30 per kg of lost/damaged freight or £1,300 per tonne. This is calculated against the weight of damaged or unsalvageable freight and is based upon cost value and not selling value. We can cover your goods for more; get in contact with our team for more information. We are also able to offer ‘blanket cover’ for all movements if you are a regular customer. Please contact your local depot for more information. The full Road Haulage Association Conditions of Carriage can be found on the customer login/portal page.
Yes, within reason… We can move any freight which will fit within the bed space of the vehicle or trailer and not exceed its maximum laden weight. All of our variants of trailers and vehicles can come equipped with tail lifts – except the double deckers. Our Specialist Movements division can move anything which exceeds a standard trailer or vehicle; if you think it might be too long, wide, tall or heavy, then we can find a solution. They can also provide trailers with built-in lifting equipment, making it ‘one move made easy.’